Retail Sales Associate

4 days ago


Los Angeles, California, United States Velvet Cannabis Full time
Job Description

About Us:

Velvet Cannabis is a leading retail dispensary based in California, seeking a professional Retail Sales Associate to join our team.

We partner with world-class cannabis brands to curate a unique and refreshing take on cannabis. Our extensive industry relationships and experience allow us access to some of the best, lab-tested, and safe cannabis products available at affordable prices.

Job Summary:

We are looking for a skilled Retail Sales Associate to provide an exceptional customer experience. As a Retail Sales Associate, you will be the face of Velvet Cannabis, responsible for greeting customers, facilitating sales, and ensuring a positive customer experience.

Key Responsibilities:

  • Customer Service: Act in a professional manner, greeting customers, and ensuring exceptional customer experience.
  • Cannabis Knowledge: Advise customers on cannabis products based on their needs, preferences, budgets, and interests.
  • Industry Knowledge: Keep up-to-date with cannabis industry standards, new products, strains, and changes in laws, as well as industry trends.
  • Transaction Processing: Process customer transactions using Velvet's Point of Sale (POS) system.
  • Store Maintenance: Ensure the dispensary is clean, stocked, and well-organized at all times.
  • Education and Upselling: Educate customers on the safe use of cannabis products provided at Velvet Dispensary and upsell when appropriate.
  • Verification and Inventory: Verify proper identification of customers to verify they are of legal age to purchase and consume products offered and maintain inventory of cannabis products.
  • Store Appearance: Maintain the professional appearance of the sales floor.

Requirements:

  • Education: High school diploma or GED required.
  • Experience: Previous cannabis experience preferred.
  • Cannabis Knowledge: Knowledge of cannabis strains and their benefits, effects, etc.
  • Customer Service: Outstanding customer service and communication skills.
  • Attention to Detail: Attention to detail and multi-tasked oriented.
  • Passion for Cannabis: A passion and interest for all things cannabis.

Benefits and Perks:

  • Paid Time Off: Paid time off including 2 weeks vacation annually on an accrual basis (based off a 40-hour work week) and volunteer time off.
  • Health and Wellness: Health, dental, vision, and 401k for qualified employees after first 90 days of employment.
  • Employee Discounts: Employee discounts, company events, and much more.
  • Onsite Amenities: Company-provided onsite snacks and beverages.
  • Health and Wellness Program: Health and wellness program.


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