Senior Case Manager, Westside Problem Solving Hospital Liaison

2 weeks ago


Santa Monica, California, United States The People Concern Full time
Job Summary

The People Concern is seeking a highly skilled and compassionate Senior Case Manager to join our team as a Westside Problem Solving Hospital Liaison. In this role, you will work with individuals who are exiting the hospital system and are at-risk of homelessness, providing them with the support and resources they need to maintain their current housing or identify an immediate and safe housing alternative.

Key Responsibilities
  • Assess housing barriers and develop a housing procurement, financial, and self-sufficiency case management plan with participants.
  • Provide onboarding support with new Hospital Liaison staff and serve as a lead for any external facing meetings regarding the program or service needs amongst our partner community.
  • Develop and maintain a caseload of a minimum of 25 individuals and maintain weekly case notes in HMIS.
  • Provide advocacy with landlords on the household's behalf to develop a workable plan to maintain housing.
  • Linkage to credit counseling and other services necessary to assist program participants with critical skills related to budgeting, managing money, accessing a free personal credit report, and resolving personal credit problems.
Requirements
  • Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services) and two years' full-time experience working with the homeless, preferably those living with mental illness and / or substance addictions.
  • Knowledge of homeless social service providers and Coordinated Entry System.
  • Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner.
  • Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.
Benefits
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement Planning (403b) & Matching
  • Paid Holidays
  • Paid Vacation Days
  • Paid Sick Days
  • Employee Assistance Plans (EAP)
  • TELUS Health
  • Flexible Spending Account (FSA)
  • Basic Life / Accidental Death & Dismemberment (AD&D)
  • Voluntary Short- and Long-Term Disability
  • Voluntary Pet Insurance
  • Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

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