Customer Service Representative

7 days ago

Littleton, United States K & G Petroleum Llc Defunct Full time
Job Title: Customer Service Representative

Job Summary: We are seeking a Customer Service Representative to join our team at K & G Petroleum Llc Defunct. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer complaints, and maintaining a clean and safe store environment.

Key Responsibilities:

* Provide exceptional customer service and handle customer complaints in a professional and courteous manner
* Utilize suggestive selling techniques to drive sales and maintain excellent customer rapport
* Process all sales on the cash register properly and accurately, handle cash and other forms of payment, and follow cash handling procedures to prevent loss
* Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
* Perform cleaning duties necessary to maintain site cleanliness inside and out, including basic upkeep and/or cleaning of all equipment in the site
* Maintain proper inventory levels and shift closeouts
* Perform duties with minimal supervision and may be required to work irregular work hours
* Notify store management of any observed dishonesty by customers, vendors, or other store employees, and follow vendor check-in procedures as well as company policy for confronting shoplifters
* Complete or attend all required employee orientation, training, and/or meetings

Requirements:

* High School diploma or GED (preferred)
* Experience working retail sales and customer service (preferred)
* Ability to stand and/or walk for an entire shift
* Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed
* Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift
* Ability to push and pull with arms up to a force of 20 lbs.
* Ability to bend at waist with some twisting up to 1 hour of shift
* Ability to grasp, reach, and manipulate objects with hands, including climbing a ladder to retrieve materials or place signage up to 4 hours of shift

Working Conditions:

* Employee performs approximately 95% of duties indoors
* Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
* Work in small spaces at times, work independently
* Work with minimal direction and periodic supervision

Benefits:

* Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
* 401k with company contribution
* Vacation and Sick Pay
* Flexible scheduling
* Career growth
* Full-time and part-time positions

Qualifications:

* High School diploma or GED (preferred)
* Experience working retail sales and customer service (preferred)
* Work as scheduled and arrive on time
* Communicate (orally and in writing) in English and engage in conversation
* Perform basic arithmetic operations
* Work both independently and part of a team as necessary

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