Host/Hostess Ambassador

4 weeks ago


Dallas, Texas, United States Electric Shuffle Full time
WHO WE ARE

Electric Shuffle is a global social entertainment concept that has reimagined shuffleboard. Our mission is to turn the ordinary into extraordinary experiences for our guests. We've paired our patented gameplay with delicious food, craft cocktails, and an incredible high-energy atmosphere.

THE ROLE

We're looking for outgoing and experienced Hosts/Hostesses to join our team. As a Host/Hostess, you'll be responsible for delivering exceptional customer service and creating a seamless experience for our guests. Your daily tasks will include:
  1. Greeting guests and social groups with enthusiasm and guiding them through a smooth check-in process.
  2. Providing accurate wait times, direction, and venue details to our guests.
  3. Escorting guests and groups to dining, bar, and/or shuffleboard areas.
  4. Introducing guests to the shuffleboard experience through a detailed tour of the gameplay and setup.
  5. Maintaining consistent communication with all employees on shift to ensure operational flow.
  6. Overseeing and updating the reservation system throughout each shift.
  7. Engaging with guests, employees, and management with service-minded enthusiasm.
  8. Thanking each departing guest and group for visiting the venue, catering each salutation to fit the guest experience.
  9. Being fun, enthusiastic, and exuding lots of energy throughout each shift.
  10. Bringing the Electric Shuffle vibe to our service model and creating the perfect experience.
  11. Working as part of a team, delivering consistent service with an attention to detail, even when under pressure.
  12. Possessing excellent organizational skills.
  13. Bringing new and creative ideas to how we do things.
We value attitude and finding the right fit more than experience. If you understand and embody our values of innovation, passion, togetherness, and warmth, we want to hear from you. You'll be part of a team that's passionate about creating unforgettable experiences for our guests through warmth and hospitality. We're fearless and innovative, always looking for ways to push the boundaries in our roles.

OUR PROMISE TO YOU

When you join Electric Shuffle, you're joining our Family. We value your contribution and hard work, offering competitive pay, rewards, and a supportive work environment. We invest in your training and development to ensure you feel fulfilled, challenged, and excited throughout your career with us. We believe in creating equal opportunities for everyone, making all our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, marital status, veteran status, genetics, or any other category protected under applicable law.

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