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Customer Experience Representative

2 months ago

Oshkosh, Wisconsin, United States Mister Car Wash Full time

About the Role:

Mister Car Wash is seeking a highly motivated and customer-focused Guest Experience Specialist to join our team. As a key member of our operations team, you will play a vital role in delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Provide outstanding customer service and build trusting relationships with guests
  • Recommend products and services that meet the needs of our guests
  • Rotate among different areas throughout the day to ensure a seamless experience
  • Maintain the location's appearance and cleanliness
  • Follow all safety procedures and policies

What We Offer:

  • Competitive hourly pay and tips
  • Generous paid time off starting day one
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, and more
  • Flexible scheduling
  • Growth opportunities with a national employer
  • Best-in-class training and development
  • Free car washes weekly
  • Tuition reimbursement for GED or college courses, trade certifications, and ESL classes

About Us:

Mister Car Wash is a national employer with a commitment to providing equal employment opportunities to all employees and applicants. We participate in the E-verify system nationwide.