Senior Customer Relationship Manager

3 weeks ago


Conyers, Georgia, United States Pratt Industries Full time
About the Role:

We are seeking a highly skilled Senior Customer Service Representative to join our team at Pratt Industries. As a key member of our customer service department, you will be responsible for ensuring exceptional customer satisfaction while maintaining high-quality products and services.

The ideal candidate will have a strong background in customer service, communication skills, and problem-solving abilities. A proven track record of delivering excellent customer experiences, resolving complex issues, and collaborating with cross-functional teams to drive business results is essential.

In this role, you will work closely with our sales team to understand customer needs and develop solutions that meet their requirements. You will also be responsible for processing orders, addressing customer inquiries, and maintaining accurate records. If you are a motivated individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

  • Estimated salary: $70,000 - $85,000 per year
  • High school diploma or equivalent required; Bachelor's degree preferred
  • 5+ years of experience in customer service or a related field


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