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Restaurant Shift Manager

2 months ago

Grand Rapids, Michigan, United States Papa John's Full time

About the Role:

Papa John's is seeking a highly skilled and motivated Shift Leader to join our team. As a Shift Leader, you will be responsible for leading and motivating team members during shifts, ensuring excellent guest service and satisfaction, and managing inventory and stock levels.

Key Responsibilities:

  • Lead and Motivate Team Members: Foster a positive and productive work environment, providing guidance and support to team members to ensure they are equipped to deliver top-notch guest service.
  • Ensure Excellent Guest Service: Develop and implement strategies to ensure guests have an exceptional experience, including resolving complaints and addressing guest inquiries in a timely and professional manner.
  • Manage Inventory and Stock Levels: Oversee inventory management, including ordering and receiving supplies, to ensure that the restaurant is well-stocked and able to meet guest demand.
  • Assist in Training New Team Members: Provide training and support to new team members, helping them to develop the skills and knowledge needed to succeed in their roles.

Qualifications:

  • Prior Experience: Previous experience in the food and beverage industry is preferred, but not required.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills are essential for success in this role, as you will be working closely with team members and guests.
  • Flexibility: Ability to work a variety of shifts, including nights and weekends, is required.

Benefits:

  • Flexible Schedule: Enjoy a flexible schedule that allows you to balance work and personal life.
  • Paid Time Off: Receive paid time off to relax and recharge.
  • Health, Dental, and Vision Insurance: Enjoy comprehensive health, dental, and vision insurance to protect your well-being.
  • Employee Discount: Receive a discount on Papa John's products and services.
  • Paid Training: Participate in paid training programs to develop your skills and knowledge.
  • Tips Supplements: Receive tips supplements to recognize your hard work and dedication.