Restaurant Shift Leader

1 month ago


Grand Rapids, Michigan, United States Burger King Full time
Job Overview

As a key member of our Burger King team, the Hourly Assistant Manager plays a vital role in delivering sales and profit results through exceptional guest service, people, and operations excellence.

This role is responsible for supporting the Senior Manager in managing restaurant operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people.

Key Responsibilities
  • Exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
  • Provide mentoring, up-coaching, and feedback to team members to increase their capabilities.
  • Build an inclusive team culture by collaborating for solutions and ideas.
  • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
  • Maintain inventory by performing daily and weekly inventory inspections.
  • Review restaurant results to identify successes and areas for improvement.
  • Ensure the restaurant upholds operational and brand standards.
Requirements
  • Must be at least eighteen (18) years of age.
  • Available to work evenings, weekends, and holidays.
  • Ability to work irregular shifts as needed.
  • Desire to build leadership skills based on a strength-based leadership style.

EOE/V/D/M/F/SO

Job Type: Full-time or Part-time

COVID-19 considerations: Factorial Restaurants Holdings LLC observes all CDC, state, and county COVID guidelines.



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