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Financial Services Representative

2 months ago

Brentwood, Tennessee, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team in Brentwood, Tennessee. As a key member of our Financial Center, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Utilize the consultative sales process to identify and meet customer needs, driving cross-selling and revenue growth.
  • Collaborate with business partners to provide holistic financial solutions and referrals.
  • Provide guidance and support to customer service representatives on sales and referral processes.
  • Act as a trusted advisor, owning customer issues and providing timely resolutions.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort with sales activities and advanced math functions.
  • Ability to represent Fifth Third Bank professionally and maintain confidentiality.
  • S.A.F.E. Act registration through the Nationwide Mortgage Licensing System required.
Working Conditions
  • Normal office environment with extended computer screen use.
  • Travel required for training and scheduling flexibility.

Fifth Third Bank is an equal opportunity employer and promotes a culture of diversity and inclusion.