Healthcare Customer Support Representative
6 days ago
We are seeking a Healthcare Customer Support Representative to join our team at R1 RCM Inc. In this role, you will play a vital part in delivering exceptional customer service to our patients. You will be responsible for collecting patient information, answering questions, and resolving issues in a timely and professional manner.
What We Offer
As a valued member of our team, you will have access to comprehensive training and ongoing support to ensure your success in this role. You will work in a dynamic environment with a diverse group of colleagues, where teamwork and collaboration are highly valued. We offer a competitive compensation package, including an estimated annual salary range of $33,000 - $44,000, depending on location and level of experience.
Responsibilities
- Responding to patient inquiries and resolving issues in a timely and professional manner
- Collecting patient and insurance information using computer systems
- Providing exceptional customer service, addressing concerns, and empathizing with patients who may be ill or worried
Requirements
- High School Diploma or equivalent
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
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