Appointment Coordinator
6 days ago
United Way of the Midlands seeks a highly motivated and detail-oriented individual to fill the role of 211 Appointment Scheduler. As a key member of our team, you will be responsible for scheduling appointments with individuals in need through various communication channels. This is an excellent opportunity to join a dynamic organization dedicated to making a positive impact in our community.
About the Role:
This full-time, non-exempt position is based in Omaha, NE, and offers a competitive salary of $16 - $17 per hour. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work independently in a fast-paced environment. If you are a motivated and organized individual who is passionate about providing exceptional service, we encourage you to apply.
Key Responsibilities:
• Respond to inquiries from clients via phone, email, chat, and text
• Schedule appointments with clients using call center software
• Maintain accurate records of client interactions and referrals
• Provide support to clients by answering questions and addressing concerns
Requirements:
• Associate's degree or equivalent experience in a related field
• Excellent written and verbal communication skills
• Ability to work in a team environment and maintain confidentiality
• Basic computer skills and proficiency in MS Office
Why Work with Us:
United Way of the Midlands offers a supportive work environment, opportunities for professional growth, and a comprehensive benefits package. We are committed to diversity and inclusion, and we strive to create a workplace where everyone feels valued and respected.
How to Apply:
To apply for this exciting opportunity, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
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