Cafe Operations Manager

3 weeks ago


East Norriton Twp, United States Urban Air Adventure Parks Full time
Cafe Manager Job Summary

The Cafe Manager is responsible for overseeing the daily operations of the Urban Air Cafe. This role requires a strong leader who can motivate and empower team members to deliver exceptional customer service and high-quality food products.

Key Responsibilities:
  • Ensure the cafe is running efficiently and effectively, meeting customer expectations and company standards.
  • Lead and manage a team of cafe staff, providing guidance and support to ensure they are meeting their roles and responsibilities.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
  • Maintain a clean and safe working environment, adhering to health and safety regulations and company policies.
  • Manage inventory, supplies, and equipment, ensuring they are adequate and well-maintained.
  • Monitor and control labor costs, ensuring they are within budget and aligned with business needs.
  • Collaborate with other departments, such as marketing and events, to promote the cafe and drive business growth.
Requirements:
  • Minimum of 2 years' experience in a cafe or restaurant management role.
  • Proven track record of success in leading and managing teams, improving customer satisfaction, and driving business growth.
  • Strong communication and interpersonal skills, with the ability to motivate and empower team members.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of food safety and sanitation procedures, with the ability to maintain a clean and safe working environment.
About Urban Air Adventure Parks

Urban Air is a leading indoor adventure park and location-based entertainment company. Our purpose is to help kids have fun and aim higher, achieving things they never thought they could do. We are committed to providing a safe and enjoyable experience for our guests, and we are seeking a talented and motivated Cafe Manager to join our team.

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