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Food Service Associate

2 months ago

Knoxville, Tennessee, United States IHOP Full time
Position Overview

At IHOP, we offer a wealth of opportunities for individuals seeking to join our vibrant team. Our organization is built on a foundation of core values that promote personal growth, flexible work schedules, and the chance to forge lasting friendships and memories with fellow team members.


EMPLOYEE BENEFITS
  • Paid Time Off
  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Work Hours
  • Complimentary Shift Meals
  • Family Meal Discounts
  • On-the-Job Training
  • Discount Programs (covering travel, fitness centers, mobile services, dining, vehicle purchases, clothing, and electronics)
KEY RESPONSIBILITIES
  • Greet patrons warmly, take orders promptly, and follow up to ensure outstanding service
  • Refill beverages and clear tables at appropriate intervals
  • Perform additional tasks such as cleaning and setting tables, stocking supplies, and adhering to cash handling procedures
  • Address guest concerns and communicate issues to management in a timely manner
  • Maintain professionalism and adhere to uniform standards
QUALIFICATIONS FOR A SERVER
  • Ability to stand for extended periods and lift items weighing up to 25 lbs.
  • Strong customer service aptitude
  • Familiarity with technology is advantageous but not mandatory
  • Adaptability and the ability to thrive in high-pressure situations
  • Excellent interpersonal and communication skills
  • Capability to represent our brand professionally
  • Service-oriented mindset
COMPENSATION
Starting pay is $2.13 per hour plus tips, with some shifts offering $7.25 per hour plus tips.
Our vision and values guide our actions, and we believe that team members who align with these principles have the best chance for success at IHOP. Our mission is to bring joy to our guests every day. Through our research, we understand that our guests experience a sense of belonging and happiness when dining with us. We strive to make every meal at IHOP feel as comforting and familiar as dining at home.
Our teams are dedicated to going above and beyond to create memorable experiences for every guest. Most importantly, we approach our work with a positive attitude, sharing joy and smiles with everyone we serve. For over 65 years, IHOP has been a pioneer in the breakfast, lunch, and dinner dining experience. We hope that each visit to IHOP leaves a lasting impression, highlighted by delicious meals shared in great company.