Deli Department Associate
4 days ago
Job Summary
We are seeking a skilled Cake Decorator to join our team at Food Lion. As a Cake Decorator, you will be responsible for providing exceptional customer service and maintaining high standards of quality in our Deli Bakery Department.
Key Responsibilities
- Maintain a positive and enthusiastic atmosphere, focusing on fast, friendly, and accurate customer service to create a positive shopping experience.
- Provide courteous and helpful assistance to other associates and customers.
- Understand and apply production standards for processing of all products, including ingredients, mixes, and icings.
- Ensure proper sanitation of the department, equipment, and food handling/preparation.
- Follow company guidelines, policies, and standard practices for ordering, receiving, preparation, conditioning, and displaying merchandise.
- Understand and adhere to Food Safety and Workplace Safety guidelines and procedures.
- Report any associate or customer accidents in accordance with established Food Lion procedures.
- Ensure compliance with local, state, and federal regulations.
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance.
- Use company tools, such as the average cost inventory system (ACIS) and ordering (CAO).
- Successfully complete Computer-Based Training (CBT), Training Packet, and Training Aid courses.
- Perform all other duties as assigned.
Requirements
- High school graduate or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to use technical information to solve problems.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements
- Ability to use computers and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, frequently walking short distances.
- Be able to handle a variety of substances associated with cleaning and packaging materials.
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
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