Retail Banking Representative

4 days ago


Jupiter, Florida, United States PNC Financial Services Group Full time

Customer Service Representative

We are seeking a highly skilled and motivated Teller to join our Retail Branch organization in Jupiter, FL. As a key member of our team, you will be responsible for providing exceptional customer service, accurately processing high-volume customer banking transactions, and developing strong customer relationships to drive business growth.

Responsibilities

  1. Provide personalized customer experiences through excellent communication skills, including listening actively and responding thoughtfully.
  2. Process various customer interactions, including transactions, referrals, and product sales, while maintaining accurate records and adhering to all policies and procedures.
  3. Educate customers on alternative financial solutions and identify opportunities to increase share of wallet.
  4. Collaborate with branch staff to provide seamless customer service and resolve issues promptly.

Requirements

  • Candidates must possess strong customer service skills, attention to detail, and ability to work in a fast-paced environment.
  • Familiarity with banking products and services is preferred but not required.
  • Able to learn and adapt to new technology and processes quickly.
  • Demonstrated ability to work effectively in a team-oriented environment.


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