Financial Services Specialist

4 days ago


Jupiter, Florida, United States Fifth Third Full time
About the Role

We are seeking talented individuals to join our team as Personal Banker Associates I at Fifth Third Bank. As a Financial Services Specialist, you will play a key role in delivering exceptional customer experiences and driving revenue growth.

Job Summary:

  • BUILD TRUST WITH CUSTOMERS THROUGH CONSULTATIVE SALES AND RELATIONSHIP-BUILDING SKILLS.
  • DEVELOP IN-DEPTH KNOWLEDGE OF RETAIL PRODUCTS AND SERVICES TO PROVIDE TAILORED SOLUTIONS.
  • UTILIZE MARKETING TOOLS TO PROACTIVELY REACH OUT TO CUSTOMERS AND SCHEDULE FINANCIAL REVIEWS.
  • ACQUIRE NEW CUSTOMERS AND CROSS-SELL TO EXISTING CUSTOMERS TO DRIVE REVENUE GROWTH.
  • ESTABLISH STRONG WORKING RELATIONSHIPS WITH BUSINESS PARTNERS TO PROVIDE HOLISTIC FINANCIAL SOLUTIONS.
  • MEET/EXCEED CUSTOMER EXPERIENCE AND PRODUCTION GOALS WHILE PROMOTING YEAR-OVER-YEAR REVENUE GROWTH.

Essential Duties:

  1. PROCESS TELLER TRANSACTIONS AND WORK AS A MEMBER OF THE PLATFORM STAFF.
  2. PARTICIPATE IN CONSUMER LOAN AND BANKCARD PROCESSES, OWNING SOURCED LOANS FROM APPLICATION THROUGH CLOSING.
  3. CONTRIBUTE TO RISK MANAGEMENT BY OPENLY EXCHANGING IDEAS AND OPINIONS, ELEVATING CONCERNS, AND FOLLOWING POLICIES AND PROCEDURES.
  4. PROMOTE A POSITIVE CUSTOMER EXPERIENCE WHILE REPRESENTING FIFTH THIRD BANK PROFESSIONALLY.

Requirements:

  • A COLLEGE DEGREE OR EQUIVALENT WORK EXPERIENCE PROVIDING TRANSFERRABLE SKILLS.
  • EXPERIENCE IN THE FINANCIAL INDUSTRY IS PREFERRED.
  • DEMONSTRATED ABILITY TO DEVELOP COMFORT WITH SALES ACTIVITIES DESIGNED TO ACQUIRE NEW CUSTOMERS AND CROSS-SELL TO ESTABLISHED CUSTOMERS.
  • UNDERSTANDING OF ADVANCED MATH FUNCTIONS TO ANALYZE CREDIT AND FINANCIAL INFORMATION.
  • ABILITY TO REPRESENT FIFTH THIRD BANK PROFESSIONALLY IN TERMS OF APPEARANCE AND COMMUNICATION.


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