Financial Services Specialist
4 days ago
We are seeking talented individuals to join our team as Personal Banker Associates I at Fifth Third Bank. As a Financial Services Specialist, you will play a key role in delivering exceptional customer experiences and driving revenue growth.
Job Summary:
- BUILD TRUST WITH CUSTOMERS THROUGH CONSULTATIVE SALES AND RELATIONSHIP-BUILDING SKILLS.
- DEVELOP IN-DEPTH KNOWLEDGE OF RETAIL PRODUCTS AND SERVICES TO PROVIDE TAILORED SOLUTIONS.
- UTILIZE MARKETING TOOLS TO PROACTIVELY REACH OUT TO CUSTOMERS AND SCHEDULE FINANCIAL REVIEWS.
- ACQUIRE NEW CUSTOMERS AND CROSS-SELL TO EXISTING CUSTOMERS TO DRIVE REVENUE GROWTH.
- ESTABLISH STRONG WORKING RELATIONSHIPS WITH BUSINESS PARTNERS TO PROVIDE HOLISTIC FINANCIAL SOLUTIONS.
- MEET/EXCEED CUSTOMER EXPERIENCE AND PRODUCTION GOALS WHILE PROMOTING YEAR-OVER-YEAR REVENUE GROWTH.
Essential Duties:
- PROCESS TELLER TRANSACTIONS AND WORK AS A MEMBER OF THE PLATFORM STAFF.
- PARTICIPATE IN CONSUMER LOAN AND BANKCARD PROCESSES, OWNING SOURCED LOANS FROM APPLICATION THROUGH CLOSING.
- CONTRIBUTE TO RISK MANAGEMENT BY OPENLY EXCHANGING IDEAS AND OPINIONS, ELEVATING CONCERNS, AND FOLLOWING POLICIES AND PROCEDURES.
- PROMOTE A POSITIVE CUSTOMER EXPERIENCE WHILE REPRESENTING FIFTH THIRD BANK PROFESSIONALLY.
Requirements:
- A COLLEGE DEGREE OR EQUIVALENT WORK EXPERIENCE PROVIDING TRANSFERRABLE SKILLS.
- EXPERIENCE IN THE FINANCIAL INDUSTRY IS PREFERRED.
- DEMONSTRATED ABILITY TO DEVELOP COMFORT WITH SALES ACTIVITIES DESIGNED TO ACQUIRE NEW CUSTOMERS AND CROSS-SELL TO ESTABLISHED CUSTOMERS.
- UNDERSTANDING OF ADVANCED MATH FUNCTIONS TO ANALYZE CREDIT AND FINANCIAL INFORMATION.
- ABILITY TO REPRESENT FIFTH THIRD BANK PROFESSIONALLY IN TERMS OF APPEARANCE AND COMMUNICATION.
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