Storage Facility Service Associate

4 days ago


Cedar Park, Texas, United States U-Haul Full time

U-Haul Offers Exceptional Career Opportunities

We are currently seeking a motivated and customer-focused individual to join our team as a Storage Customer Service Representative. This role offers a unique opportunity for professional growth and development in a dynamic environment.

About the Role

This position is ideal for individuals who enjoy working with people, are passionate about providing excellent customer service, and possess strong communication skills. As a Storage Customer Service Representative, you will be responsible for supporting site managers with facility operations, answering phone inquiries, and ensuring that all vacant storage units are clean, dry, secure, and available for new customers.

Key Responsibilities

  1. Sales and Customer Service: Provide exceptional customer service to both active and prospective customers, respond to their inquiries, and demonstrate the terms of rental agreements.
  2. Facility Operations: Assist site managers with day-to-day operations, including property cleanup, minor repairs, and ensuring compliance with safety standards.
  3. Inventory Management: Maintain accurate records of stored items, ensure that all facilities are well-maintained, and perform other duties as assigned.

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Compensation Package

We offer a competitive compensation package, including a salary range of $40,000 - $60,000 per year, depending on experience, plus opportunities for advancement and professional development. Additionally, U-Haul provides an array of benefits, including health insurance, paid holidays, and 401(k) savings plan.

Why Work at U-Haul?

At U-Haul, we value our employees and strive to create a culture of health and wellness. We are committed to hiring talented individuals who share our vision of delivering exceptional customer service and contributing to our success.



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