Shift Manager

3 days ago


Pasco, Washington, United States Penn Station East Coast Subs Full time
Shift Leader Job Description

We are seeking a highly motivated and customer-focused Shift Leader to join our team at Penn Station East Coast Subs. As a Shift Leader, you will play a key role in ensuring the success of our restaurant by leading a team of employees, providing exceptional customer service, and maintaining a clean and safe work environment.

Responsibilities:
  • Lead a Team: Supervise and motivate a team of employees to provide excellent customer service and maintain a clean and safe work environment.
  • Customer Service: Greet and serve customers in a friendly and efficient manner, responding to their needs and resolving any issues that may arise.
  • Inventory Management: Maintain accurate inventory levels, restock supplies as needed, and ensure that all equipment is in good working order.
  • Food Safety and Quality: Maintain high standards of food safety and quality, ensuring that all food is prepared and served in a clean and safe environment.
  • Restaurant Operations: Open and close the restaurant, manage cash handling and credit card transactions, and maintain a clean and organized workspace.
Requirements:
  • Teamwork: Ability to work effectively as part of a team, communicating clearly and respectfully with colleagues and management.
  • Customer Service: Excellent customer service skills, with the ability to handle difficult situations in a professional and courteous manner.
  • Communication: Strong communication skills, with the ability to clearly and effectively communicate with employees, customers, and management.
  • Reliability: Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends, and to be punctual and reliable.

We offer a competitive salary, flexible scheduling, and opportunities for advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.


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