Patient Care Specialist

3 days ago


Plymouth, Massachusetts, United States Harbor Health ESP Full time
Company Overview
Harbor Health ESP is an innovative, growing organization that provides access to local, affordable services promoting health. Our mission is to help individuals reach their full potential through medical, behavioral health, dental, and support services.

Salary Information
The estimated annual salary for this position is $73,000-$90,000, depending on experience. This competitive salary is complemented by a great benefits package, including health, dental, and vision insurance, life and disability insurance, generous paid time off, and 11 paid holidays annually.

Job Description
Role: The Patient Care Specialist will assist in implementing programs to ensure high-risk patient populations are properly managed, including care coordination, consults, tests, medication management, and patient education. Hours of operation are Monday through Friday, 8:00 AM - 4:00 PM.

Responsibilities:
  • In conjunction with the team and/or provider, assists in developing and implementing a comprehensive plan of care.
  • Assists providers and Care Team members in caring for patients.
  • Evaluates needs and interventions based on the current status, adjusting the care plan as required, assuring compliance and understanding of the long-term plan.
  • Ensures high-risk patient populations are properly managed, including care management, consults, tests, medication management, and patient education.

Requirements:
  • Associates Degree in Nursing (RN) required, BSN preferred.
  • 2 years of nursing experience in a community health related setting.
  • 1 year of experience in medical case management, managing complex patients preferred.
  • Excellent customer service skills.
  • Ability to effectively work within both a team setting and independently.
  • Basic knowledge of Microsoft Office 365 including Word, Excel, Outlook, and Teams.


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