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Server - Aspen Tap House

2 months ago

Mishawaka, Indiana, United States Aspen Tap House Full time

Job Summary:

As a Server at Aspen Tap House, you will be responsible for delivering exceptional dining experiences to our guests. This role requires a high level of customer service, attention to detail, and teamwork.

Key Responsibilities:

  • Ensure that each guest receives legendary service during their dining experience.
  • Use the POS system effectively and correctly.
  • Follow all steps of service throughout the dining experience.
  • Suggest specific food and beverage items through use of salesmanship.
  • Adhere to core values; passion, partnership, integrity and fun with purpose.
  • Understand and effectively utilize first time guest program.
  • The ability to carry and tray.
  • Practices safety and sanitation at all times.
  • Completes proper opening and closing duties as per unit.
  • Handles all cash, credit, and gift cards received during the shift and properly accounts for all monies at the end of the each shift.
  • Maintains proper etiquette with all staff members and guests.
  • Exhibits teamwork at all times.
  • Participates in contests and line dancing during each shift. Has the ability to have fun at work.
  • Maintains proper uniform and hygiene standards at all times.

Competencies:

  • Accountability: Ability to accept responsibility and account for his/her actions.
  • Communication, Oral: Ability to communicate effectively with others using the spoken word.
  • Communication, Written: Ability to communicate in writing clearly and concisely.
  • Honesty / Integrity: Ability to be truthful and be seen as credible in the workplace.
  • Time Management: Ability to utilize the available time to organize and complete work within given deadlines.
  • Working Under Pressure: Ability to complete assigned tasks under stressful situations.