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Inside Sales Specialist
2 months ago
**Job Summary:**
We are seeking a highly motivated and results-driven Counter Sales Associate to join our team at NPW Companies. As a Counter Sales Associate, you will play a critical role in supporting our sales effort by expanding current customer relationships and identifying new customers.
**Key Responsibilities:**
• Respond to customer inquiries and provide quotes and order information
• Establish new accounts through client referrals or outbound calls to potential customers
• Provide technical advice, troubleshoot, and find solutions to customer problems
• Ensure all customer orders are processed within designated Service Level Agreements
• Demonstrate knowledge of products and provide excellent customer service
**Requirements:**
• Excellent phone etiquette and communication skills
• Computer savvy and proficient in using software applications
• Knowledge of Auto Parts and ability to provide technical advice
• Demonstrated success in providing excellent customer service
• Spanish/English speaking a plus
• Positive CAN-DO attitude and ability to work in a fast-paced environment
**Physical Requirements:**
• Regularly required to stand, walk, use hands, reach with arms, talk, and hear
• Regularly lift and/or move up to twenty (20) pounds unassisted
• Occasionally lift and/or move up to fifty (50) pounds unassisted
**Benefits:**
• Paid Time Off
• Health Benefits
• Employee Purchase Program
• Paid on a Weekly Basis
• 401K
• Advancement Opportunities
• NPW is a drug-free workplace.
**Note:** Qualified applicants must successfully pass a pre-employment drug-screening and background screening.