Ice Cream Shop Manager

1 month ago


Los Angeles, California, United States JENI'S SPLENDID ICE CREAMS Full time
Be a Part of the Jeni's Team

In Los Angeles, our Team Leaders have the opportunity to earn an average of $30.53 per hour.*

*This is an estimate of hourly earnings, based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.

Jeni's Splendid Ice Creams is seeking part-time Team Leaders to join our Free Market at Runway team.

At Jeni's, we're dedicated to crafting better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They're where we offer the ice creams we work hard to build from the ground up – where people come together to share joy and conversation.

We love people. We love ice cream. We view ice cream as a form of art.

What You'll Do
  • Serve the ice cream Time magazine calls 'the best in America'
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment focused on serving each other and making people's day
  • Lead shifts and act as a role model for other team members
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
Qualities of a Team Leader
  • Exhibit passion for community, an eye for detail, a willingness to clean, stamina to serve people in long lines, and the ability to work in a fast-paced environment
  • The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
  • Be resourceful and calm when challenges arise
  • Have great judgment, common sense, and be skilled interpersonally
  • Familiar with (and able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Reliable, on time, and ready to hustle for every shift
  • Committed to the well-being of their shop team, their community, and the environment around them


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