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Front Desk Associate

2 months ago

Pittsburgh Pennsylvania, United States Fairfield Pittsburgh Airport Full time
Job Summary

Fairfield Pittsburgh Airport is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.

Key Responsibilities:
  • Register guests and process check-ins and check-outs in a friendly and efficient manner.
  • Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation.
  • Handle guest inquiries and resolve issues in a professional and courteous manner.
  • Operate the front desk computer system and maintain accurate records.
  • Assist with room assignments, key distribution, and other front desk duties as needed.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or hospitality industry preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic arithmetic skills and ability to handle cash and credit transactions.
Benefits:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Free breakfast and meal discounts.
  • Discounts on hotel rooms and services.