Hotel Guest Experience Coordinator

2 weeks ago


Torrance, California, United States Marriott Full time

Job Description: As a Hotel Guest Experience Coordinator at Marriott Hotels, you will be responsible for creating memorable experiences for our guests and exceeding their expectations.

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About the Role: This is an exciting opportunity to work in a fast-paced environment and provide exceptional customer service to guests. You will assist with check-in and check-out processes, answer guest inquiries, and resolve issues promptly. You will also have the chance to collaborate with other hotel staff to ensure a positive guest experience.

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Salary and Benefits: We are offering a competitive salary of $48,000 per year, as well as a range of benefits including health insurance, retirement plan, and paid time off. You will also have access to training and development opportunities to help you grow in your career.

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Key Responsibilities:

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  • Assist guests with check-in and check-out processes;">
  • Provide information about hotel services and amenities;">
  • Handle guest inquiries and complaints in a professional manner;">
  • Maintain a clean and organized front desk area;">
  • Collaborate with other hotel staff to ensure a positive guest experience;">
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Requirements: To be successful in this role, you will need to possess excellent communication skills, be able to work in a team environment, and have a positive attitude towards providing exceptional customer service.

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Estimated Salary Range: $43,000 - $60,000 per year



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