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Barista and/or Shift Supervisor

2 months ago


Fall River, Massachusetts, United States Viridian Coffee Full time
Job Summary

As a Barista and/or Shift Supervisor at Viridian Coffee, you will be the spearhead of our coffee house, embodying our core values of Purpose, Kindness, Hunger, Initiative, and Guardianship. This role is central to creating a high-quality, efficient, and positive environment, ensuring the coffee house thrives while assisting the general manager in their responsibilities and vice versa.

Key ResponsibilitiesPurpose-Driven Leadership

Champion our mission with enthusiasm, leading a team dedicated to making a significant, positive impact on our community and every guest who walks through our doors.

Kindness in Service

Create a culture of warmth, where every guest and team member feels valued and respected. Your empathetic leadership will encourage a service standard that's both welcoming and inclusive.

Hunger for Excellence

Keep abreast of the latest in coffee trends, operational best practices, and leadership techniques. Your drive for continuous improvement will set the standard for excellence in service and operations.

Initiative to Innovate

Actively seek and implement innovative solutions to enhance the guest experience, streamline operations, and foster a creative, productive workplace.

Guardianship of Quality

Ensure that every aspect of the coffee house operation, from customer service to product quality, adheres to our high standards. You'll act as the custodian of our brand values, leading by example.

Operational & Leadership ResponsibilitiesOperational Expertise

Maintain up-to-date knowledge of all operational duties, from opening and closing procedures to emergency response. Ensure operational efficiency and safety at all times.

Service Excellence & Leadership

Provide exceptional service, setting a high standard for the team. Identify and nurture leadership qualities in team members, offering opportunities for growth and development within the team.

Product Mastery

Demonstrate and share comprehensive knowledge of our coffee, craft beverages, and food items. Ensure every team member on your shift shares the same deep knowledge and excitement for our product offerings.

Training & Development

Play a key role in the training and development of peers. Contribute to a learning environment where team members are encouraged to grow their skills and take on new challenges. Share feedback and provide mentorship to foster a supportive and educational workspace.

RequirementsCore Value Alignment

Must resonate with and embody our core values: Purpose, Kindness, Hunger, Initiative, and Guardianship.

Food Handlers Permit

Certain locations will require a valid food handlers permit which will be at expense of the team member.

Schedule Flexibility

Must be able to work weekends, evenings, and special events as needed.

Physical Requirements

This position requires frequent standing and use of hands and arms. Must be able to lift up to 50lbs and frequently bend and twist from the waist. Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms.

Sensory Abilities

Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects.

Technical Skills

Basic computer skills required.