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Responsibilities and Expectations

As a Medical Receptionist, you will be responsible for:

  • Welcoming patients and families, responding to their needs in a timely and professional manner.
  • Managing front desk operations, including appointment scheduling, patient intake, and record-keeping.
  • Handling telephone communications, including scheduling appointments, answering questions, and routing calls to the appropriate departments.
  • Maintaining accurate and up-to-date patient records, adhering to HIPAA guidelines and protecting sensitive data.
  • Collaborating with the healthcare team to ensure seamless patient care and effective communication.

We expect our Medical Receptionists to possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this role.