Pharmacy Care Representative

1 month ago


Houston, Texas, United States H-E-B Full time
Pharmacy Care Representative

About the Role:

We are seeking a highly skilled and customer-focused Pharmacy Care Representative to join our team at H-E-B. As a Pharmacy Care Representative, you will play a vital role in providing exceptional customer service, working closely with Pharmacists, Pharmacy Technicians, and other team members to ensure seamless patient care.

Key Responsibilities:

  • Provide superior customer service, addressing patient inquiries and concerns in a timely and professional manner.
  • Work collaboratively with the Pharmacy team to ensure accurate and efficient processing of prescriptions, including receiving and verifying written prescriptions, obtaining demographic and profile-related information, and processing refill prescription numbers.
  • Utilize the RXEVO system to manage prescriptions, generate prescription-related paperwork, and maintain accurate records.
  • Assist with inventory management, receiving and staging OTC inventory, and ensuring accurate stocking and record-keeping.
  • Comply with HIPAA regulations, TSBP rules, and H-E-B SOPs to ensure patient confidentiality and counseling on applicable prescriptions.

Requirements:

  • High school diploma or equivalent required; experience in retail and pharmacy a plus.
  • Strong communication and customer service skills, with the ability to work in a fast-paced environment.
  • Mathematical skills, including calculating measurements, and PC skills, including MS Office and H-E-B software and programs.
  • Cash-handling skills and ability to manage multiple priorities and shift focus between tasks.
  • Ability to work in a team environment, with little direct supervision, and willingness to cross-train.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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