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**General Manager

2 months ago

Oakland, California, United States Fanatics Full time

About the Role

The General Manager will be responsible for leading the retail operations of Fanatics, a leading global digital sports platform. This role will oversee the strategic planning and implementation of operational excellence, promotions, special events, and fan engagement across multiple retail locations.

Key Responsibilities

  • Drive operational excellence by creating strategic plans and initiating actions that support company objectives
  • Implement company initiatives through clearly communicated objectives and team priorities
  • Present store strategy to leadership and partners to inform and educate them on the business, operational efficiencies, product sell-through, and customer feedback
  • Analyze metrics, daily operations, and P&L to identify opportunities and create initiatives in partnership with the store leadership team to drive operational excellence
  • Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best-in-class fan experience
  • Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve goals

Requirements

  • Bachelor's degree or equivalent work experience preferred, not required
  • Minimum five years retail management experience, preferably flagship store/high-profile
  • Effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
  • Highest level of integrity and ethics, both professional and personal
  • Experience managing a team of both exempt and non-exempt employees strongly preferred
  • Demonstrated proficiency in the Microsoft Office Suite and retail point-of-sale systems

Physical Demands

Regularly required to sit, stand, reach, bend, and move about the facility as needed. Must be able to lift and carry up to 30 lbs. Game Day scheduling may have exposure to various weather elements if assigned location is outside of the shop.