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Culinary Services Associate

2 months ago

Collegeville, Minnesota, United States Saint John's University Full time

Job Summary

The Culinary Services department at Saint John's University invites applications for a full-time (0.9 FTE), benefit-eligible position of Service Associate II. This role is part of the SJU Culinary Services team, responsible for providing exceptional hospitality service to the campus community.

Key Responsibilities

  • Oversee daily service operations for entrees, desserts, beverages, salads, and other menu items in both the general student dining area and monastery dining rooms.
  • Ensure the presentation of food products meets standards for freshness, quality, and visual appeal on a daily basis.
  • Maintain and supply food stations with high-quality products, ensuring the work area is kept organized and clean.
  • Provide excellent customer service by assisting guests with a friendly, knowledgeable approach and promptly answering their questions.
  • Restock supplies across all service stations and dining spaces to ensure continuous service.
  • Manage cleanliness of service and seating areas throughout the day to maintain a welcoming environment.
  • Set up and service catering events in accordance with department standards.
  • Deliver exceptional service at catered luncheons, dinners, and receptions, serving as the primary point of contact for customers and monastic members.
  • Communicate service-related information efficiently with co-workers and customers, fostering a positive and effective work environment.
  • Assist in the preparation and assembly of high-quality menu items, including production-specific tasks such as making deli trays and organizing pickup orders.
  • Safely operate equipment within the assigned work area, adhering to all safety protocols.

Leadership and Development

  • Provide day-to-day service training, supervision, and direction for student staff and others (part-time and temporary staff).
  • Act as a mentor to student staff, familiarizing them with the responsibilities of their work study position and providing customer service skill training.
  • Ensure that all policies for safe food handling, equipment use, and general sanitation are understood and followed.

Requirements

  • Maintain a clean uniform and personal appearance.
  • Attend all required department meetings and training sessions.
  • Provide input and feedback that suggests new menu ideas, cost-saving methods, and other suggestions that improve the quality of service to our customers.

About Saint John's University

Saint John's University is committed to providing a welcoming and inclusive environment for all members of the campus community. We believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference, and we strive to cultivate an equitable, inclusive community founded on respect for all persons.