Desktop Support Specialist II

4 weeks ago


Collegeville, Minnesota, United States Futran Tech Solutions Pvt. Ltd. Full time

Job Summary:

Futran Tech Solutions Pvt. Ltd. is seeking a skilled Desktop Support Specialist II to manage the onsite delivery of software services, installation, and configuration for customer environments.

Key Responsibilities:

  • Manage the onsite delivery of software services, installation, and configuration for customer environments.
  • Solve various business systems, networking, and applications problems for standard industry servers, specialized or complex clustered environments.
  • Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
  • Apply basic knowledge of job skills and company policies and procedures to complete a variety of assignments/tasks.
  • Organize own tasks and receive general instructions on all work.

Requirements:

  • Education: Associates, Bachelor's Degree or equivalent experience.
  • Experience: 1 to 2 years.


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