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Client Relations Coordinator

2 months ago

New Albany, Ohio, United States TriMas Corporation Full time

Position Overview:
The Customer Account Specialist serves as the primary liaison between external clients and the TriMas Corporation team.

Key Responsibilities:
This role is pivotal in managing customer purchase orders and initiatives for designated accounts. The Specialist will effectively communicate client-specific requirements with various internal departments, including engineering, production, and quality assurance.

Core Duties Include:
1. **Order Management:** Overseeing the processing and fulfillment of customer orders.
2. **Quoting:** Providing accurate and timely pricing information to clients.
3. **Logistics and Supply Chain Coordination:** Ensuring efficient delivery and inventory management.
4. **Invoicing:** Managing billing processes for each customer account.

The Customer Account Specialist is dedicated to establishing a robust framework that meets or exceeds client expectations. This position demands the ability to navigate and resolve complex challenges while collaborating with cross-functional teams.