Office Assistant

6 days ago


Webster, Massachusetts, United States U-Haul Full time
U-Haul Overview

At U-Haul, we're looking for a skilled Reservation Manager Agent to join our team. As a key player in our operations, you'll be responsible for supporting customers and field team members through reservation placement and equipment distribution.

We offer a dynamic work environment where no two days are the same. With opportunities for growth and advancement, you'll have the chance to develop your skills and take on new challenges. Plus, with a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, critical illness/group accident insurance, Dave Ramsey's SmartDollar program, you'll have the support you need to succeed.

Job Description

As a Reservation Manager Agent, your responsibilities will include assisting with calls from and to customers, helping support field team members and U-Haul dealerships with equipment and reservation management and placement, reviewing reports to aid in effective placement of equipment, customer reservations, and contracts that support creating equipment availability and accuracy, and assisting with the Company's U-Box portable storage product.

Requirements

To be successful in this role, you'll need a high school diploma or equivalent, working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email, and proficiency in customer service, time management, and multitasking.

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