Medical Assistant

4 hours ago


Middletown, Connecticut, United States Middlesex Health Full time
Job Summary

The Medical Assistant is an integral part of the patient care team at Middlesex Health. Under the direction of the Practice Manager, the Medical Assistant performs clinical duties and assists Providers to ensure timely and effective care for patients. The Medical Assistant maintains strict patient confidentiality at all times.

Key Responsibilities
  • Welcome patients to the practice and escort them to the exam room, introducing new patients to the practice.
  • Interview patients to verify the reason for the visit, obtain medical information, measure vital signs, height, and weight, and obtain temperature and pulse oximetry for same-day acute visits.
  • Document all patient information obtained in the Electronic Health Record according to policies and procedures for EHR use.
  • Confirm and record allergies, current medications, strength, frequency, refills required, and pharmacy of choice.
  • Assure all documentation, results, reports pertinent to the visit are available to the Provider for review with the patient.
  • Assist Providers with patient exams and procedures as directed.
  • Perform phlebotomy, collect blood and other specimens, label, and prepare them for delivery to the lab, documenting these procedures in the EHR.
  • Perform routine in-office laboratory tests, documenting the results in the EHR.
  • Prepare treatment rooms, keeping them clean and stocked, and clean and sterilize instruments, disposing of contaminated supplies appropriately.
  • Manage patient messages (telephone encounters) as delegated by licensed clinical staff/Provider.
  • Prepare prescription refill documents for Provider review and signature.
  • Maintain effective and organized systems to ensure timely workflow for patients and Providers, notifying reception staff of any anticipated service delays.
  • Verify the MH medical record number is listed in the patient's demographic information, obtaining and entering MRN from the Results system if necessary.
  • Schedule patient appointments.
  • Prepare patient referrals/authorization for specialist and hospital services.
  • Assist with review and preparation of Home Healthcare Certifications and other documents (lab orders, diagnostics, etc.) as requested.
Requirements
  • High School Diploma or Equivalent
  • Knowledge of medical terminology and medications
  • Excellent customer service and communication skills
  • Medical Assisting Certification
Preferred Qualifications
  • 1 year experience working with electronic health records
  • 1 year office-based physician practice experience
Benefits
  • Competitive and affordable benefits package
  • Tuition reimbursement
  • Quick commute access from I-84, Route 9, and surrounding areas

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