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Payroll Support Specialist

3 weeks ago

Atlanta, Georgia, United States OnPay Full time

Are you a problem-solver with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we encourage you to apply for our Client Experience Specialist role at OnPay.

In this position, you will be responsible for providing Tier 1 customer support regarding the resolution of issues and/or questions via the online portal, phone, and chat. You will learn and navigate OnPay systems to respond to client issues efficiently, troubleshoot problems, and identify solutions for clients as well as other internal teams.

To be successful in this role, you must possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment. A working knowledge of Accounting/Bookkeeping, HR, Payroll, tax, or related fields is also desired.

We offer a competitive salary of $25/hour, plus bonuses and stock options. Our benefits package includes four weeks of paid time off, paid holidays, and generous Parental Leave. We are an equal-opportunity workplace dedicated to pursuing and hiring a diverse workforce.