Server - Food and Beverage Professional

4 weeks ago


Chapel Hill, North Carolina, United States Oak View Group Full time

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.

We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Job Summary

The Server will provide exceptional hospitality to guests in a fast-paced, high-volume environment.

Responsibilities
  • Maintain knowledge of the menu and any special items being offered.
  • Provide quick, attentive, friendly, and professional service to banquet guests and communicate clearly with all customers.
  • Ensure that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Ensure neat presentation of all ordered items, with no spill-over.
  • Pre-bus tables and full buses tables when necessary during peak periods.
  • Maintain availability to work during many peak periods.
  • Stock beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintain high responsiveness to customer desires and requests.
  • Maintain a professional and clean appearance.
  • Communicate with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience.
  • Build and maintain knowledge regarding bar offerings so that patron questions may be accurately answered.
Qualifications
  • Experience working in a fast-paced, high-volume environment preferred.
  • Must have a High School Diploma, G.E.D., or related Food Service Job Experience.
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.

We are committed to equal employment opportunity and do not discriminate against employees or applicants for employment on any legally recognized basis.


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