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Operations Manager

2 months ago

Smyrna, Tennessee, United States Stars and Strikes Full time
Job Opportunity at Stars and Strikes

Job Title: Operations Manager

Job Summary:

We are seeking an experienced Operations Manager to join our team at Stars and Strikes. As an Operations Manager, you will be responsible for leading and managing a team, overseeing daily operations, and ensuring an exceptional guest experience.

Key Responsibilities:

  • Team Management: Lead and manage a team of staff members, including hiring, training, coaching, and evaluating team members.
  • Operations Oversight: Oversee daily operations, including food and beverage, bowling, and arcade services.
  • Guest Experience: Ensure an exceptional guest experience by creating a fun and exciting atmosphere.
  • Process Improvement: Drive best practices through the organization and lead process improvement initiatives.
  • Customer Service: Address service or customer issues of an operational nature.

Requirements:

  • 1-2 years of management experience
  • Experience in hospitality and/or food and beverage is a plus
  • Ability to work a flexible schedule, including weekends and holidays

What We Offer:

  • Health and 401k benefits for eligible team members
  • Bonuses
  • Free bowling, laser tag, and gameplay
  • Monthly rewards
  • Company-wide contests