Conversational Voice Specialist

3 weeks ago


Austin, Texas, United States Pinnacle Group Full time

Pinnacle Group is seeking a skilled Voice Engineer to join our team. As a Voice Engineer, you will be responsible for designing and implementing voice-enabled solutions using FreeSWITCH, C/C++, and Speech Recognition technologies. You will also work with Contact Centre Technology (CCTech) and Text To Speech systems to create seamless customer experiences. Key responsibilities include:

* Developing and maintaining voice-enabled applications using FreeSWITCH and C/C++
* Integrating Speech Recognition technology to improve customer interactions
* Collaborating with the development team to design and implement Contact Centre Technology (CCTech) solutions
* Working with Text To Speech systems to create engaging and informative content

Requirements:

* 2-5 years of experience in Voice Engineering or a related field
* Strong knowledge of FreeSWITCH, C/C++, and Speech Recognition technologies
* Experience with Contact Centre Technology (CCTech) and Text To Speech systems
* Excellent problem-solving skills and attention to detail

Nice to Have:

* Experience with IVR systems
* Knowledge of Python programming language

Compensation:

* Pay Range: $65/hr - $80/hr

Benefits:

* Medical, dental, vision, and 401K contributions
* PTO, sick leave, and other benefits mandated by applicable state or localities

Note: The specific compensation for this position will be determined by a number of factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market, the skills, education, training, credentials, and experience of the candidate, and other conditions of employment.



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