Retail Leadership Position

3 weeks ago


Los Altos, California, United States Moonlai Full time
About Moonlai
Moonlai is a fast-paced retail company that prides itself on providing exceptional customer experiences. As a Store Operations Manager, you will be responsible for leading our team to achieve this goal.

Job Description
This role contributes to our success by leading a team of baristas to create and maintain the Moonlai Experience for our customers and partners. The Store Operations Manager is required to regularly exercise discretion in managing the overall operation of the store. Key responsibilities include:

- Leading and managing a team of baristas to deliver exceptional customer service and product quality
- Managing store finances, including budgeting, forecasting, and inventory control
- Ensuring compliance with all relevant laws and regulations
- Developing and implementing strategies to improve store operations and drive business growth

Key Skills and Qualifications
To be successful in this role, you will need:

- 2+ years of experience in a leadership or management position in the retail industry
- Strong knowledge of store operations, finance, and human resources
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team

Benefits
The benefits of working at Moonlai include a competitive salary of $25-30 per hour, depending on experience, plus bonuses if P&L requirements are met. We also offer opportunities for professional development and career advancement.

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