Social Services Coordinator

3 weeks ago

New York, United States BronxWorks Full time
Job Overview

BronxWorks is seeking a dedicated and compassionate individual to join our team as a Case Manager. This role is critical in helping individuals and families improve their economic and social well-being.

Key Responsibilities

Case Management:

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up.

• Manage a case load for a diverse client population.

• Monitor and document client progress toward service plan goals.

• Document all interactions with, or on behalf of, clients.

• Maintain familiarity with program resources available on and off-site.

• Provide group counseling as assigned by the program director.

Homeless Prevention:

• Provide homeless prevention case management services to households in the South Bronx.

• Determine eligibility at time of intake and every 90 days thereafter until case closure.

• Assess level of housing crisis and create appropriate strategy to deal with the crisis.

• Assess level of risk of client entering the shelter system.

• Conduct initial home visit with new clients within 10 business days after case is assigned.

• Complete service plan for each client and update at a minimum of every 90 days. Service plans should be accurate, detailed, and specific. All service plans must be completed with client input.

Qualifications:

• Bachelor's degree in social work or another related field of study.

• One year of case management or relevant work experience preferred.

• Engaging personality and detailed-oriented skills are essential.

• Strong oral and written communication, time management, and organizational skills are necessary.

• Proficiency in Microsoft Office suite and other standard business technology is required.

Physical Requirements:

• Ability to use a computer for prolonged periods.

• Ability to occasionally lift and/or move up to 10 pounds.

• Ability to stand, walk, or sit for long periods of time.

• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.

• Ability to bend and retrieve objects and/or documents.

• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or fieldwork.

Equal Employment Opportunity:

BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training, and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff, and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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