Customer Service Representative

2 weeks ago


Los Angeles, California, United States Patenaude & Felix, APC Full time
Job Opportunity

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Patenaude & Felix, APC.

This full-time position involves collecting, negotiating, and recommending solutions to consumers via phone. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong customer service background.

Key Responsibilities:

  • Collect and negotiate with consumers to resolve account issues.
  • Set up payment or settlement arrangements in our database.
  • Identify accounts that require legal processing.

Requirements:

  • No experience necessary, training provided.
  • Customer service experience preferred.
  • Good communication skills.
  • Bi-lingual in Spanish, a plus.
  • Must be 18 years of age or older.
  • Ability to pass a background and drug test.

Work Schedule:

This full-time position typically works Monday - Friday.

We offer a comprehensive benefits package, including health, dental, vision, and a 401(k) plan with company match. If you are a motivated and detail-oriented individual who is passionate about customer service, please apply today.



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