Retail Team Lead

1 week ago


El Paso, Texas, United States 5.11 Tactical Full time

At 5.11 Tactical, we're committed to delivering exceptional brand experiences and building strong customer relationships. As a Shift Lead at our Retail store, you'll play a key role in achieving store sales goals and maintaining a professional store environment.


Key Responsibilities:
~ Coordinate merchandising updates and identify opportunities to support long-term strategies
~ Lead and delegate merchandise processing, replenishment, and recovery of sales floor to brand standards
~ Model an efficient and satisfying cash-wrap experience
~ Ensure housekeeping duties are completed to maintain a neat, clean, and professional store experience
~ Monitor and follow up on sales goals, sales plans, and sales budgets to optimize profit
~ Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags
~ Have working knowledge and oversee use of all Company systems in store
~ Model selling behaviors to build customer relationships and brand loyalty
~ Accountable for store and individual sales goals
~ Help attract, recruit, hire, and train high-caliber leadership service specialists
~ Help assess team's performance and provide feedback using both informal and formal methods
~ Ensure all team members are working together to create a positive environment and resolve issues
~ Write and flex store labor schedule
~ Help manage store controllable expenses
~ Protect the assets of the store through implementation of loss prevention practices
~ Bachelor's or Associate's Degree and/or 2-4 years of retail experience - apparel preferred

Previous retail management or supervisory experience
Proven ability to assess talent and manage performance
Schedule flexibility to include evenings and weekends
Proficiency in Microsoft Office programs (Excel, Word, and Outlook)

We take pride in our brand and engage with our communities with humility and great respect for our consumers and our roots.



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