Automotive Sales Guest Care Specialist
4 weeks ago
Monro, Inc. is a leading provider of automotive service and tire solutions in the United States. With a strong presence in 32 states, we offer a wide range of services to meet the needs of our customers. Our team is dedicated to providing exceptional guest care and ensuring that every customer has a positive experience.
Job Summary
We are seeking a highly motivated and customer-focused Guest Care Sales Specialist to join our team. As a key member of our sales team, you will be responsible for providing a superior guest care experience and assisting in driving sales of automotive repair services and tires. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
• Provide exceptional guest care and ensure that every customer has a positive experience
• Assist in driving sales of automotive repair services and tires
• Develop and maintain strong relationships with customers
• Work effectively in a team environment to achieve sales and customer satisfaction goals
• Participate in ongoing training and development to improve sales and customer service skills
Requirements
• High school diploma or equivalent required
• Valid driver's license
• One year of related experience in the automotive service environment preferred
• Strong verbal communication skills and ability to accurately write sales work orders
• Ability to work a variety of shifts, including days, evenings, and weekends
What We Offer
• Competitive salary and benefits package
• Opportunities for career advancement and professional growth
• Ongoing training and development to improve sales and customer service skills
• A dynamic and supportive work environment
Monro, Inc. is an Equal Opportunity Employer
We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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