Relationship Building Specialist

3 weeks ago


Fort Lauderdale, Florida, United States American Express Full time

We're looking for a talented Relationship Building Specialist to join our team at American Express. As a key member of our customer service team, you'll be responsible for developing and maintaining strong relationships with our clients, identifying opportunities to grow our business, and delivering exceptional customer experiences.

About the Role

In this role, you'll be working closely with our clients to understand their needs and preferences, providing personalized solutions and recommendations to meet their evolving requirements. You'll also be responsible for staying up-to-date on industry trends and competitor activity to identify opportunities to differentiate our business and drive growth.

To succeed in this role, you'll need to possess excellent communication and interpersonal skills, as well as the ability to build strong relationships with clients and colleagues alike.

Key Responsibilities
  • Develop and maintain strong relationships with clients, identifying opportunities to grow our business.
  • Provide personalized solutions and recommendations to meet clients' evolving requirements.
  • Stay up-to-date on industry trends and competitor activity to identify opportunities to differentiate our business and drive growth.
  • Collaborate with cross-functional teams to develop and implement strategies to drive business growth and improve customer satisfaction.
Requirements
  • Bachelor's degree in Business Administration or a related field.
  • Minimum 3 years of experience in a customer-facing role, preferably in a financial services industry.
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with clients and colleagues alike.
What We Offer
  • A competitive salary: $65,000 - $90,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous 401(k) matching program.
  • A dynamic and supportive work environment.


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