Restaurant Operations Manager
4 days ago
The Assistant Manager plays a crucial role in ensuring the success of our restaurant by supervising colleagues and maintaining high standards of customer satisfaction and profitability.
As a key member of our team, you will be responsible for motivating and directing colleagues to work efficiently at their assigned stations, while also ensuring that all tasks are completed in a timely manner according to company procedures.
Key Responsibilities- Serve customers promptly and accurately, adhering to our customer service standards.
- Prepare and serve high-quality products, as described in our training handbook.
- Ensure that all work stations are clean and organized, maintaining the restaurant's image and adhering to local health department standards.
- Perform cash management responsibilities and ensure compliance with all safety and security procedures.
- Provide direction and feedback to colleagues, coaching and counseling as needed to ensure job duties are performed and all standards are met.
- Monitor shift activities to ensure compliance with food, paper, and labor cost controls.
- Complete all daily paperwork accurately and neatly, as described in our Operational Resource Guide.
- Previous experience in restaurants, retail, or a position involving customer contact is preferred.
- Be at least 18 years of age.
- Possess a high school diploma or equivalent and basic math skills.
- Possess excellent verbal communication and interpersonal relations skills.
- Be dependable, hardworking, and able to work under pressure and in stressful situations.
- Be able to work a standard schedule of approximately 20-30 hours per week and perform all essential job functions.
- Possess a valid driver's license from the state of residence with a driving record maintained within company guidelines.
We offer an excellent compensation and comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and the Ampler Cares Program. Free pizza for a year and rapid career growth opportunities are also available.
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