Chevrolet Service Representative
5 days ago
This position requires strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should be proficient in automotive software and tools, with knowledge of automotive systems and repairs. An estimated salary of $55,000 - $70,000 per year, depending on experience, is offered. Benefits include 401K matching, health insurance, dental insurance, PTO, and paid holidays.
Job Description:
- Assist customers in scheduling service appointments and address any inquiries or concerns.
- Conduct vehicle inspections and accurately diagnose service and repair needs.
- Provide detailed estimates for repair costs and obtain customer approval.
- Coordinate with technicians to ensure timely and efficient completion of services.
- Maintain accurate records of service history and update customer profiles.
- Handle customer complaints or escalated issues and provide satisfactory resolutions.
Skills and Qualifications:
- Prior experience as a Service Advisor or in a similar customer service role within the automotive industry.
- Strong interpersonal and communication skills.
- Ability to multitask and handle high-volume customer inquiries.
- Proficiency in automotive software and tools.
- Knowledge of automotive systems and repairs.
- Attention to detail and ability to maintain accurate records.
- Clean driving record & valid driver's license.
- High school diploma or general education degree (GED).
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