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Security Operations Manager

2 months ago

Milwaukee Wisconsin, United States Allied Universal Full time
Job Description:

**Job Summary:**

We are seeking a highly skilled and experienced Security Operations Manager to join our team at Allied Universal. As a key member of our management team, you will be responsible for overseeing the day-to-day security operations of an assigned client site, managing a team of security officers, and ensuring the delivery of high-quality security services to protect people and property.

Key Responsibilities:

  • Supervise the day-to-day security operations of an assigned client site
  • Manage a team of security officers, site and/or shift supervisors, including hiring/selection, scheduling, payroll, training, coaching, development, and support
  • Ensure the client site is provided with high-quality security services to protect people and property
  • Build, improve, and maintain effective relationships with both clients and employees
  • Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
  • Ensure all required reporting and contract compliance requirements are met
  • Assure regular communication of issues or program with Client
  • Handle any escalated security issues or emergency situations appropriately
  • Other management responsibilities as determined by leadership

Requirements:

  • Four (4) year degree in Criminal Justice, Business Administration, or related field
  • Previous Contract Security, facilities management, military, or law enforcement experience
  • At least two (2) years of business management/operations/supervisory experience (depending on size/scope of client)
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating, and retaining quality staff
  • Outstanding interpersonal and communications skills
  • Ability to work in a team-oriented management environment with the ability to work independently
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis
  • Previous payroll, billing, and scheduling experience preferred
  • Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Benefits:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law