Critical Incident Response Specialist
4 weeks ago
The Senior GSOC Analyst directs the activities within the day-to-day operations of the Headquarters Command Center (HQCC) and monitors performance for quality assurance. Using the Incident Command System, the Senior GSOC Analyst serves as the incident commander and directs the HQCC's response to incidents, until they are resolved or major incidents are handed off to a member of Corporate Security, an Emergency Management Team Incident Commander, or a Regional Incident Commander.
Key Responsibilities:
- Manages and coordinates all production activities on shift.
- Oversees intel/threat monitoring to ensure proper identification and escalation of events and incidents that could impact staff, operations, and reputation.
- Ensures watch personnel is monitoring all systems used to support operational processes effectively and efficiently and according to defined SOPs.
- Incidents are managed as needed, serving as the primary incident commander and managing spontaneous large and small-scale incidents as they occur and affect staff and operations.
Requirements:
- Graduate-level degree in management, security/emergency management, criminal justice/criminology, security policy studies, or a related field is required.
- Two (2) + years related experience.
- Professional experience in Watch Operations is required.
- Business continuity, emergency management, or incident support knowledge required.
- Excellent operational, interpersonal, and leadership skills.
- Analytical writing and critical thinking skills are essential.
- Native-level English language proficiency is required.
Compensation:
This role offers an estimated hourly salary of $33-$35, reflecting the company's commitment to fair compensation.
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