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Customer Service Associate

1 week ago

Mt Pleasant, South Carolina, United States First Palmetto Bank Full time
Job Opportunity:
Are you passionate about delivering exceptional customer service and working in a dynamic banking environment? Do you possess excellent communication skills, basic math abilities, and a strong attention to detail? If so, we encourage you to apply for the Bank Teller position at First Palmetto Bank Our team is dedicated to providing outstanding service to our customers, and we believe that our future employees should share this commitment.

About the Job:
As a Bank Teller, you will be responsible for interacting with customers, processing transactions, and promoting bank products and services. You will also participate in ongoing training and development to stay current on banking products and services. We offer a competitive compensation package and opportunities for growth and advancement within our company. If you are motivated, organized, and enjoy working with people, we invite you to join our team

Main Responsibilities:
  • Provide top-notch customer service, addressing customer inquiries and resolving issues promptly.
  • Process transactions efficiently and accurately, balancing cash drawers as necessary.
  • Promote bank products and services to customers, helping them achieve their financial goals.
  • Maintain accurate records, ensuring that customer information and transaction history are up-to-date.
  • Develop strong relationships with colleagues and supervisors, working collaboratively as part of a high-performing team.


Requirements:
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • 1-2 years of experience in a customer-facing role, preferably in a banking or financial services environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Basic math skills and accuracy with handling cash and sensitive information.
  • Familiarity with banking software and systems, including teller machines and online platforms.