Customer Service Associate

1 week ago


Mt Pleasant, United States Sweetgrass Pharmacy Full time
What We Have to Offer:
  • Training and Development provided within role
  • Quarterly Bonuses for Full Time Staff
  • Evenings off and Sundays off
  • Medical Benefits - 2 plans to choose from BCBS, we pay 50% of employee's premium and eligible 1st of the month 60 days after start date
  • Voluntary Benefits from Companion Life - Dental, Vision, Life and Accidental Dismemberment and Death Insurance, Short Term Disability, Long Term Disability
  • 401(k) with a company match
  • Profit Sharing
  • Paid Time Off - up to 120 hours a year
  • Free Parking
  • Snacks provided and occassional employee lunches
  • Quarterly employee outings (Happy Hours, Riverdogs' Games)
Our Mission:

Sweetgrass Pharmacy and Compounding's mission is to providecustomers with the highest quality prescriptions and specialty compoundedprescription medications. Convenience, service, and care will exceed ourcustomers' expectations.

Job Overview:

The Customer Service Associate performs various customer service and clericaltasks in support of our mission in assisting patients and customers. This positionis a great role for someone who wants to become a pharmacy technician, and is expected to work full time hours and Saturdays up to twice a month.

Responsibilities and Duties:
  • Interact with walk-in customers and perform activities such as accepting hard-copy prescriptions and ringing up purchases.
  • Answer, triage and handle or redirect incoming phone calls as much as possible.
  • Assist customers with over-the-counter medications and other items offered for sale in the front of the pharmacy.
  • Assist with the shipping department when needed.
  • Other Duties As Assigned.
Education and Experience:
  • High School Diploma or Equivalent:
  • Registered Pharmacy Technician a plus, not required
  • Minimum of 1 year experience in customer service
Knowledge, Skills and Abilities:
  • Pleasant demeanor and ability to handle a variety of customer service issues
  • Ability to stand for prolonged periods of time
  • Ability to lift 40 lbs
  • Must be collaborative and able to perform as part of a team
  • Ability to take direction.
  • Ability to learn applicable pharmacy software(s).
  • Ability to work a cash register.
  • Ability to read, write, and perform simple math.

Please visit our careers page to see more job opportunities.

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