Customer Service Associate
1 week ago
- Training and Development provided within role
- Quarterly Bonuses for Full Time Staff
- Evenings off and Sundays off
- Medical Benefits - 2 plans to choose from BCBS, we pay 50% of employee's premium and eligible 1st of the month 60 days after start date
- Voluntary Benefits from Companion Life - Dental, Vision, Life and Accidental Dismemberment and Death Insurance, Short Term Disability, Long Term Disability
- 401(k) with a company match
- Profit Sharing
- Paid Time Off - up to 120 hours a year
- Free Parking
- Snacks provided and occassional employee lunches
- Quarterly employee outings (Happy Hours, Riverdogs' Games)
Sweetgrass Pharmacy and Compounding's mission is to providecustomers with the highest quality prescriptions and specialty compoundedprescription medications. Convenience, service, and care will exceed ourcustomers' expectations.
Job Overview:
The Customer Service Associate performs various customer service and clericaltasks in support of our mission in assisting patients and customers. This positionis a great role for someone who wants to become a pharmacy technician, and is expected to work full time hours and Saturdays up to twice a month.
Responsibilities and Duties:
- Interact with walk-in customers and perform activities such as accepting hard-copy prescriptions and ringing up purchases.
- Answer, triage and handle or redirect incoming phone calls as much as possible.
- Assist customers with over-the-counter medications and other items offered for sale in the front of the pharmacy.
- Assist with the shipping department when needed.
- Other Duties As Assigned.
- High School Diploma or Equivalent:
- Registered Pharmacy Technician a plus, not required
- Minimum of 1 year experience in customer service
- Pleasant demeanor and ability to handle a variety of customer service issues
- Ability to stand for prolonged periods of time
- Ability to lift 40 lbs
- Must be collaborative and able to perform as part of a team
- Ability to take direction.
- Ability to learn applicable pharmacy software(s).
- Ability to work a cash register.
- Ability to read, write, and perform simple math.
Please visit our careers page to see more job opportunities.
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