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Customer Service Representative

4 weeks ago

Fort Collins, Colorado, United States PNC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Retail Banking team as a Teller in Fort Collins, CO. As a Teller, you will provide exceptional customer service, accurately process customer transactions, and develop banking product referral opportunities through strong customer relationship skills.

Key Responsibilities
  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty
  • Process a variety of customer interactions, including transactions and referrals
  • Educate customers on alternatives available for their financial interactions
  • Identify banking opportunities during customer interactions and refer as appropriate
Requirements
  • High school diploma or equivalent
  • Previous experience in customer service or banking is not required, but preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong communication and interpersonal skills
What We Offer
  • A comprehensive range of benefits, including medical, dental, and vision coverage
  • A 401(k) plan with PNC match
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment